Short answer: send the original file at the largest size you have, with the final print size written as width by height, plus the extra details your product needs. Never send a screenshot or a file enlarged to fit.
Rules for every product
| Item | Send | Avoid |
|---|---|---|
| Source file | The original, at the largest size you have | Screenshots, and files that came through a chat app or social post |
| Print size | Final size as width by height in inches | Files enlarged to fit |
| Format | TIFF, PNG, or a JPEG saved at maximum quality; layered or vector files for logos and text | Re-saving a JPEG again and again |
| Text | Fonts converted to outlines, or the fonts supplied | Missing fonts |
| Logos and line art | Vector files | Small raster copies |
| Edge and frame details | Written down with the brief | Leaving the edge treatment to be guessed |
Extra details by product
| Product | Add to the brief |
|---|---|
| Photo frames | Picture (inside) size, profile (Fine, Slim, Classic or Broad), colour and moulding material |
| Canvas and wall art | Canvas type (cotton or polyester) and finish: gallery-wrapped, mounted, rolled unframed or multi-panel set |
| Boards | Board type, size (made to measure up to 6 feet) and the map or design to print |
| Fabric furnishings | The product by name, a size for each, and whether pieces should match; a design file or a photo of something close helps |
| Wallpaper | Format (peel-and-stick or non-woven), the design, the wall size and a rough quantity |
Resolution is a general guide, not a published specification: ask the factory to confirm what it needs for your size. Colour on a screen differs from colour in print, so the printed sample you approve is the standard. Fuller guidance: the artwork file checklist, colour management for print and the spec sheet template.
Start an enquiry when your list is ready; we reply within 1 business day, with questions or a quote.
Sources: artwork file checklist for canvas and frame printing [S2]; photo frames [S5]; wall art and paintings [S6]; boards [S7]; fabric furnishings [S8]; wallpaper [S9]; canvas prints [S10]. As of 2026-11-12. Terms are typical and are confirmed in your written quote.