Short answer: a sample tests the brief and is paid for; the production run repeats the approved sample at volume. Changes are cheapest at the sample or prototype, before the run is planned.
| Aspect | Paid sample | Production run |
|---|---|---|
| Purpose | Shows whether the piece matches your description, and tests the brief itself | Repeats the approved sample at volume |
| Reference | The sample becomes the reference once you approve it | The order is made and checked against the approved sample |
| Cost | Paid; by agreement the sample cost can be reimbursed or adjusted in your final order | Priced in your written quote; the minimum order varies by category |
| Typical timing | 1 to 2 weeks | 3 to 4 weeks after sample approval and the 50% advance |
| Payment | Sample price stated in the quote | 50% advance, balance as agreed |
| Changing your mind | Simplest here; from an idea, the first piece is a prototype | Plan changes before approval: the run follows the approved sample |
Read the full guide sampling before a bulk order, then use the sample-to-bulk timeline and the sample approval record.
Start an enquiry when your list is ready; we reply within 1 business day, with questions or a quote.
Sources: sampling before a bulk order [S3]; data/pl-published-terms.csv (pricing, how-it-works and questions pages), as of 2026-11-11 [S11]. As of 2026-11-12. Terms are typical and are confirmed in your written quote.